"We required an overall of our network as our previous IT supplier had used so many work arounds that it had become cumbersome to make any improvements easily. Stephen offered the best advice and followed through on his word. We have used Resolve ITS ever since, from connecting us to Office365 (Outlook) to updating hardware.
Very satisfied with the end result and feel that we have a credible, solution based partner.
No matter the size of the job, we receive great quality service and assistance. IT problems usually take place when you are under the most pressure and Stephen always does his best to assist in getting us up and running as quickly as possible."
“We have been a client of Resolve ITS for nearly 2 years. We came to them as we were unhappy with the IT service we had been receiving and we felt that it was introducing unnecessary risk into our business on a day to day basis.
We couldn’t be happier with our decision to move to Resolve. The transition was handled seamlessly with very little required from our side and not a single minute of downtime. Since then our expectations have only been exceeded. IT is no longer a daily concern for us and in the rare occurrence that there is an issue, it is resolved timeously with thought given as to how to avoid the issue reoccurring. They are proactive rather than reactive with the way they deal with us and IT support is now a strength of our business rather than a weakness. I can’t recommend Resolve ITS highly enough.”
“ResolveITS have provided a fully outsourced IT service to Insight Wealth since 2018. As trusted partners, we rely on Kevin, Stephen and their team to provide us with good advice around our architecture, with a specific focus on the protection of highly confidential client data. ResolveITS is responsive to our needs and proactive in managing our requirements”
“Kevin and his team provide us with outstanding IT support services, often going the extra mile for us. Their depth of knowledge and experience, combined with their practical approach to ‘getting things done’ makes ResolveITS a highly valued business partner.”
“We are a Cape Town based business and due to legacy issues, our IT services were managed by a provider based in Jhb. We then moved offices and had to provide our own IT infrastructure. It was at this point that we decided that we needed a CT based service provider. By word of mouth, we contacted Resolve and they handled all our requirements from Desktop Support to Networking and home office installation.
Resolve are an incredibly professional outfit and we couldn’t be happier with their service.”
"When we first asked Kevin to come in and help us in 2007, we were running mission critical design software on a very fickle hardware platform. Our challenge was to remove the risk factor of the IT headache completely. We were desperate to find a one-stop team that could replace all our hardware, set up a robust network that could support all the facets of CAD with rendering and presentations, proper backups and redundancy and cater for the needs of record-keeping. We needed to focus on architecture and move away from having a “draftsman-double-up-IT guy”.
Kevin and the team at ResolveITS proved their technical excellence over 13 years of outstanding, steady, reliable and loyal service. The team was able to understand and cater for all our needs and without fail assisted in every critical event we ever faced. Backups and redundancy was always technically sound and in place without fail.
Our valued relationship with ResolveITS has made them an extended part of our family so we will never look elsewhere."
“Resolve IT is a valued partner to our business and has managed our IT infrastructure and networks for over 12 years. The service and support have been impeccable throughout this time and the team often goes beyond the call of duty, adding value to our business.”
“We were really having great difficulty with our current IT provider and needed a company that valued us as a client. I’ve worked with resolve ITS from 2006 – 2011 and tracked them down again as I remembered that they were efficient and reliable.
ResolveITS takes care of your clients needs and will advise according to what we require and what is possible within our budget. The service is excellent, response is fast and communication is clear if they are not able to assist. I love the honesty if a task is impossible and they will recommend the next best option! “